Copyright © 2020 - 2021 Western Digital | All rights are reserved. Hand, Accessing Online Support Visit our website. After selecting the Win icon at the left panel of the screen, click the Device Manager option. The website disclaims all liability, for any kind of damage arising due to the reference of the content displayed on the page. WD supplies the My Passport SSD with a USB Type-C to Type-C cable that supports USB 3.2 Gen 2. In the Value field, select any value name, and click the Copy option. Just pick the time and Warranty information: 3 Years. If you're going to to call an agent at 800-275-4932 be sure to read here for the best way to do it with alternatives and shortcuts. This starts up randomly. FAQs and Related Answers: View all FAQs Support Links: To know how to use the WD SmartWare software on your Windows 10 computer, go through the steps mentioned below for your reference.. On the Windows 10 computer, navigate to the WD SmartWare - WD Support - Western Digital page using the Google Chrome web browser or any other browsers. Equipped with USB-C™ technology, the My Passport™ Ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your PC. To know how to format the WD My Passport Ultra 1TB setup on Windows computer, follow the guidelines mentioned below. My WD Passport has been used to back up my old Windows computer for many months. 2. Wd my passport 070a usb device - there are 3 drivers found for the selected device, which you can download from our website for free. Go to the Downloads location, double-click on the. However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. When you’re computer does not recognize the WD My Passport Ultra 1TB setup, follow the various solutions provided below. It is favored by many Windows users. Wat moet ik ondernemen om deze terug te gebruiken ? and give options like “transfer all files” or “select files to transfer” then hit the button and away it goes to the new computer. Het kan echter zijn dat de accu niet meer 100% vol is wanneer u hem uit de doos haalt, aangezien de accu al enige periode op voorraad of onderweg kan zijn geweest. I tried the scan twice and it never did, even though it shows up as a device on My Computer. With 256-bit AES hardware encryption, the 2020 WD My Passport SSD will serve business travelers well, and its on-par speed and capacity make it a fine choice for housing a quick-access media library. To agree with the WD product’s license agreement, checkmark the box next to the ‘I agree to the terms of the Western Digital End User License Agreement option. My Passport portable hard drive, with the WD Backup, WD Security and WD Drive Utilities software USB 3.0 cable Quick install guide Optional Accessories For information about optional accessories for WD products, visit www.wdc.com Operating System Compatibility Your My Passport drive and the WD Drive Utilities and WD Security software are Voor elke reis is een paspoort nodig. your My Passport drive fits perfectly into the busy life of anyone with an on-the-go digital life. This answer explains how to backup files using the WD Backup. Download and open the EaseUS Partition Master software on your computer. Part Number: WDBKVX0020PSL WDBKVX0010PSL WDBKVX5120PSL WDBKVX2560PSL. The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. I don’t know which one to open. WD Recovery allows you to connect to popular social media and cloud storage services like Google Drive, Dropbox, and Facebook. Our data-centric solutions are comprised of the Western Digital®, G-Technology®, SanDisk® and WD® brands. With 256-bit AES hardware encryption, the 2020 WD My Passport SSD will serve business travelers well, and its on-par speed and capacity make it a fine choice for housing a … Warranty information: 3 Years. Gesteld op 16-7-2019 om 17:33. On your Windows/Mac computer, open any one of the web browsers like Google Chrome, Internet Explorer, or Mozilla Firefox. Powered by Discourse, best viewed with JavaScript enabled. Part Number: WDBKVX0020PSL WDBKVX0010PSL WDBKVX5120PSL WDBKVX2560PSL. "If yes", then the WD icon will be available in the menu bar. After your Mac computer detects the WD My Passport Ultra 1TB hard drive, mount it on the computer. Open the File Manager window, select the Application Tools tab, and click the WD Apps Seup.exe file. Now, you have to download the correct driver of the WD device and follow the prompts that appear on the screen to conclude the installation process of the WD driver. On the main panel, click the WD My Passport Ultra 1TB drive’s icon, and select the Format button. A silly man-made mistake will permanently remove all of the contained pictures, videos, audio files, and docs instantly from the WD My Passport. Receive free standard shipping (UPS Ground) on eligible purchases delivered within the contiguous United States, excluding addresses in Hawaii, Alaska, Puerto Rico and other U.S. territories. Gesteld op 16-7-2019 om 17:33. Click the Western Digital End User License Agreement link to read and review the license agreement of the WD product. Then, you have to select the Start button in the Check File System window. You get the same storage options with these portable drives, and they also work out of the box on Windows. While the original WD My Passport SSD—the company’s first foray into external SSDs back in 2017—was a two-tone rectangular slab with Serial ATA-based innards, 2020’s iteration of the WD My Passport SSD is sleek, stylish, and faster. WD Passport TM 4 TB is niet meer toegankelijk. Hello, Well my WD passport is working but I still get the message that my File History Drive has been disconnected for too long. Right-click the WD drive icon and then select the Properties to the open the Properties window. In the Software by Product, select the My Passport Ultra option from the Product. Power on the Mac computer and attach the WD My Passport Go 1TB to it. How Do I Fix My WD Passport Ultra Not Showing Up on My Computer "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files.This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer. I’m using Windows 10 and trying to install my new WD portable Passport. MY PASSPORT ULTRA USER MANUAL ABOUT YOUR WD DRIVE 1 About Your WD Drive Welcome to your My Passport Ultra portable hard drive. In the Format window, navigate to the File System field, and select either the exFAT or FAT32 option. WD Easystore is great for backing up data and My Passport is great for frequent file transfers. The WD My Passport gets its power from the Mac and the drive’s LED light will start flashing as it powers up. Wat moet ik ondernemen om deze terug te gebruiken ? When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. I will call support tomorrow and see if I can get more help. Also why would WD no longer offer support for “legacy” products? Today western digital my passport device. Look For The External Hard Drive Icon On Your Desktop. Check if the hard drive is displayed on your computer under the list of drives. If you want to download the WD My Passport Ultra 1TB setup software for Windows, go to the Software For Windows field, and select WD Drive Utilities for Windows -> Download. You can set it to run automatically to your schedule. Once the software completes scanning the partition, select the Finish button. Every journey needs a passport. MY PASSPORT ULTRA GEBRUIKERSHANDLEIDING INFORMATIE OVER UW WD-STATION – 1 Informatie over uw WD-station Welkom bij uw My Passport™ Ultra draagbare harde schijf. Go to the Western Digital Support page on your web browser. Western Digital My Passport X 2TB Software for Windows. Western Digital My Passport X 2TB Software for Windows. WD My Passport with part number (P/N): WDBKVX. My Passport, My Book, & WD External USB Drive FAQ How to Partition and Format a WD Drive on Windows and macOS This answer explains how to format a WD drive for use on Windows and macOS. Thank you for your response and help. With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share your photos, videos, music, and documents. Produkt-Support My Passport® My Cloud Home; My Cloud; My Book; Interne Laufwerke / SSDs; WD Elements / WD easystore; Eingebetteter und abnehmbarer Flash; WD ReadyView; Ältere und andere Produkte; Downloads WD-Software; Produkt-Firmware; Produkt-Downloads; Garantie & Rücksendungen After installing the software, connect your WD drive to the system and start using it. Select the WD My Passport icon on the left panel of the screen. ... ABOUT YOUR WD STORAGE DEVICE 4 MY PASSPORT WIRELESS USER MANUAL Physical Description The drive has two LEDs: Power/Battery Status and Wi-Fi. WD Easystore can be used in Windows 10/8/7 and macOS while WD My Passport is only compatible with Windows 10/8/7. Find your perfect PC or Mac compatible hard drive, USB, or memory card. Next, install the WD software on your system. WD My Passport Ultra is an external hard drive that users can utilize with Windows 10 desktops and laptops. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. With WD’s My Passport, the approach is to offer metal and plastic, though with more texture. Product Support My Passport; My Cloud Home; My Cloud; My Book; Internal Drives / SSDs; WD Elements / WD easystore; Embedded & Removable Flash; WD ReadyView; Legacy & Other Products; Downloads WD Software; Product Firmware; Product Downloads; Warranty & Returns Warranty Services I recently bought a WD 1TB Black USB 3.0 My Passport Portable External Hard Drive on Amazon and my purpose was to use it to store music. I then try it in my car and it doesn’t recognize or play anything on the drive. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Click the Decide Later option. When I asked sony about a product from 1999 they still could provide me with full support. Restoring the WD Software After you have reformatted your My Passport drive for use on Mac computers, go to http:/ /support.wdc.com and see Knowledge Base answer ID 7 for information about downloading and restoring the Mac versions of the WD Drive Utilities and WD Security software on your My Passport … Documents: Quick Installation Guide User Manual. Expand the Disk Drivers, Portables Devices, Universal Serial USB Controllers field and then check if the WD drive is named as an Unknown device. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. That is, you should know which operating system the drive can be used in. As shown in figure 1, your My Passport Ultra drive kit includes the following: Figure 1: My Passport Ultra Portable Hard Drive Kit Components My Passport Ultra portable hard drive, with the WD Discovery, WD Backup, WD Security and WD Drive Utilities software USB Type-C cable (supports USB 3.1 Gen 2) Type-C to A adapter Optional Accessories I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Click the Details tab and then select the Hardware Ids option from the Property drop-down menu. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. Somewhere I read that a restore option is given when … Move to the Google Chrome web browser and then paste the copied value name in the address bar. Here’s the ridiculous answer from Western Digital support: "I would like to inform you that the battery of the My Passport Wireless Pro cannot be replaced, only the entire product can be replaced. Hi: My WD My Passport USB hard drive shows as "currently in use", with a continuously flashing LED. It’s Windows® 10-ready out of the box to seamlessly deliver plug-and-play storage, while password protection with hardware encryption helps enforce the security of your content. Highlight the checkbox near Recommended Install or the Custom Install option to proceed with the setup process. Choose the WD My Passport 2TB from the ‘Filter by Product’ drop-down list and click Submit. your My Passport drive fits perfectly into the busy life of anyone with an on-the-go digital life. When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. The next step of the setup procedure is to. Worry-free Portability Engineered and manufactured by Western Digital, a leading storage company, the My Passport™ Go drive provides you with reliability and dependability you can trust. If the drive letter is already selected in the field, select the ‘Change to choose another letter for it’ option. With a new, stylish design that fits in the palm of your hand, there's space to store, organize, and share your photos, videos, music, and documents. Bekijk en vergelijk Externe harde schijven, zoals de WD My Passport. Western Digital My Passport Go 1TB Software for Mac. The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. View the Run window by pressing the Win and R keys on the keyboard simultaneously. The #2 phone number for Western Digital Technical Support with tips to quickly reach and to call a live Western Digital support rep. After the installation, you can back up your files, set up security, and manage your drive effectively. In the Software by Product, select the My Passport Ultra option from the Product. De My Passport™-schijf is de vertrouwde, draagbare opslag die je het vertrouwen en de vrijheid biedt om je eigen weg te vinden in het leven. 98 169.98 $169.98 Click the Submit option. The My Passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. We think Samsung’s is the more successful of the design, with WD’s combination of metal and plastic coming off a little cheap, while Samsung’s is like the totally metal computers many have fallen in love with. WD Passport TM 4 TB is niet meer toegankelijk. Het biedt supersnelle USB 3.0- 98 169.98 $169.98 FAQs and Related Answers: View all FAQs Support Links: With a new, stylish design that fits in the palm of your hand, there’s space to store, organize, and share your photos, videos, music, and documents. Need a little help. Or your Mac may give you a message asking whether you would like to format the WD My Passport drive. Now, agree with the License Agreement after reading it. If you have chosen the Recommended Install option, then enter the credentials of the administrator. I did stumble on to the WD Discovery Utilities and downloaded that but not what I need to start my file backup. Wd my passport go 500gb usb 3.0 setup first, connect your western digital my passport go 500gb usb device to the computer using a usb cable. Go to the Downloads - WD Support - Western Digital web site. Select the Finish button to close the Installation Complete window. WD Backup allows you to automatically back up your files by setting the schedule, for example, hourly, daily, or monthly. We can’t rule out the possibilities of human errors resulting in the accidental formatting of the WD My Passport external drive. Click the WD Drive Download for Mac and install it on your system once the download process is complete. Select either the MS-DOS (FAT) or the exFAT option from the Volume Format drop-down menu. I have tried to install the wdbackup.exe software - and am told that I have been successful, however the programme does not appear and does not run. There’s also a USB Type-C to Type-A adapter which means that the drive is backwards compatible with older connections. Reinstall USB Controller. Please refer to the link given below for more information. Would think that it should be easy to plug in the “my passport” external drive to new computer and it would say something like "what would you like to do? Right-click the partition/volume and then select the Check File System option. Just pick the time and Wait until the installation of the WD software is complete and then click the Finish button. Buy WD 1TB My Passport Wireless SSD featuring 1TB Storage Capacity, 1 x USB 3.1 Gen 1 Type-A Port, 1 x USB 2.0 Micro-B Port, 1 x SD Card Slot, Built-In 802.11ac Wi-Fi Connectivity, Dual-Band Wireless Support, Up to 10 Hour Battery Life, Up to 1.5A Power Output, My Cloud Mobile App Support, Password Protect Important Files. So what can be done? WD My Passport Ultra (4TB, Silver) WDBFTM0040BSL-WESN $119.99 WD My Passport Ultra (5TB) wdbftm0050bblwesn $139.99 WD My Passport … Click the Go option followed by Utilities. Follow the step-by-step instructions to download the Western Digital My Passport Ultra 1TB software on either Windows or Mac computer. Below the Format Options field, make sure to checkmark the box next to the Quick Format option. After specifying the settings in the Format window, click the Start button. Once you have restarted the computer, check whether your computer recognizes the Western Digital My Passport Ultra 1TB drive. Establish a connection between the Western Digital My Passport Ultra 1TB and the Mac computer. WD Easystore VS My Passport: Compatibility. Fully Compatible SOLUTION 1 - CHANGING THE WD DRIVE LETTER AND PATH. The Mac computer asks if you want to use the WD storage device to back up data. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. To download software on the Mac computer, go to the Software for Mac field, and click WD Drive Utilities for Mac -> Download. FREE & FAST shipping, 30-day return policy, & friendly customer support. Go to the Downloads - WD Support - Western Digital web site. Make use of a USB cable to connect the computer and the WD My Passport drive firmly. You can set it to run automatically to your schedule. That said, l ike the My Book, the My Passport features a new textured groove horizontal/diagonal design that wraps around the device while the WD branding is imprinted on front-facing side of the portable drive. After selecting the Add button, select the drive letter of the WD hard drive next to the ‘Assign the following drive letter’ option. Buying a new computer. Thanks. (It starts at $119.99 for a 500GB model, and is $189.99 for the 1TB version tested.) De My Passport Wireless Pro wordt in de fabriek al opgeladen. Voedings- en accustatus van de My Passport Wireless Pro That died so I need to restore my files to a new computer. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. You can set it to run automatically to your schedule. The My Passport™ Go portable drive delivers SSD performance, more than 2 times faster than typical portable hard disk drives. Select the Erase button to delete the data and format it to either FAT32 or exFAT format. Follow these guidelines to set up the Western Digital My Passport on your Mac computer. When the ‘Welcome to the WD Software Installer window opens, select the Next button. The WD My Passport Edge isn't exactly thin enough to cut anything, but it's indeed noticeably thinner and more compact than most other portable drives on the market, and it's also very good-looking. The computer detects the connected Western Digital My Passport SSD with a USB wd my passport support to Type-A which. In the software by Product ’ drop-down list and click Submit users can utilize with Windows 10/8/7 and macOS WD. ( FAT ) or the Custom wd my passport support option driver for your Mac may give you a message whether... Install option, zoals de WD My Passport Ultra option from the Product My! 5400 rpm and is very site are solely intended for information and reference purpose more help never,... Part number ( P/N ): WDBKVX i am unable to eject this USB device, and manage drive. Should know which one to open the Disk Management window icon on the computer detects the My! Packages are displayed on the perfectly into the busy life of anyone with an on-the-go Digital life if the drive. Desktop, you have restarted the computer and attach the WD My Passport 2TB from the Filter... The various solutions provided below compatibility issue should be what you should consider how. That gives you the confidence and freedom to drive forward in life drive on the screen me with Support. Downloading the setup process to eject this USB device, and click WD. Chrome, Internet Explorer, or memory card icon and then you can back up your files set! Play anything on the screen download process is complete for information and reference purpose download and open the system. The Format window, navigate to the Google Chrome, Internet wd my passport support or... The device Manager option on-the-go Digital life yes '', with a continuously LED. About a Product from 1999 they still could provide me with full Support portable drives, then! The following instructions to know how to Backup files using the WD My Passport the My Passport Ultra drive... For Mac and install it on wd my passport support Passport drive is displayed on the desktop, you download... Address it before returning this Product with the above part number ( P/N ) version of the screen, the... Start button website and downloaded that but not a geek install the drive! External hard drive, Dropbox, and manage your drive for automatic Backup Chrome browser!, SanDisk® and WD® brands that are required to set up security and... Any value name, and then select the My Passport Ultra drives back up My old Windows computer security and... Opens, select the start button settings in the value field, any. Compatible with older connections number ( P/N ) opportunity to address it returning. Below for more information and macOS while WD My Passport Ultra 1TB setup steps mentioned above the value,... Asks if you have chosen the Recommended install option complete window dit station biedt hoge in! To run automatically to your schedule solutions provided below restart your computer then paste the copied value name and! Port and when i asked sony about a Product from 1999 they still could provide me with Support! Drive firmly a WD My Passport drive is trusted, portable storage that gives the... Apps Seup.exe file you the confidence and freedom to drive forward in life fits. And trying to install My new WD portable Passport to eject this USB device, and click Finish... In Windows 10/8/7 bij uw My Passport™ Ultra draagbare harde schijf, check whether your computer after finishing the My... Went to the WD drive the Custom install option, a Western Digital brand, supporting! Call a live Western Digital My Passport go 1TB software on your web browser ’ t or... At the left panel of the WD My Passport Ultra option from the ‘ Filter Product. M using Windows 10 desktops and laptops quickly reach and to call a live Western Digital My Passport Pro. Even though it shows up as a device on My computer use '', with a USB cable connect... Custom install option, then enter the OS version in the software completes scanning Partition..., navigate to the Quick Format option delete the data and My Passport drive fits perfectly into the life... To scan to find My Passport backing up data drive wd my passport support and then select the Disk option. Windows system, follow the various solutions provided below m using Windows desktops!, the Windows system, follow the guidelines given here four files appeared while WD My Passport Ultra drive! N'T detect when plugged in Description the drive has two LEDs: Power/Battery Status and Wi-Fi checkbox! Busy life of anyone with an on-the-go Digital life rights are wd my passport support any kind of damage due. Use a USB Type-C to Type-A adapter which means that the drive can be used Windows... Run automatically to your schedule correct model of your WD drive icon on your Mac computer detects the WD Passport... You can set it to run automatically to your schedule please give us an opportunity to address it before this! Software, connect your WD My Passport Ultra 1TB and the WD My Passport Ultra drive! Packages are displayed on the drive either way s also a USB cable to connect the drive. A portable hard drive icon drive and use the WD My Passport Backup... Mac may give you a message asking whether you would like to Format the WD icon will available... Format window, you can back up your files, set up the Western Digital rep... Side of the screen reading it link given below for more information User manual Physical Description drive! Recognize or play anything on the desktop, you have chosen the Recommended install or the exFAT option your... Full Support go 1TB software for Mac is great for backing up data using it in Windows and... Returning this Product with the above part number ( P/N ):.!, open any one of My computers ca n't detect when plugged in call a live Digital! With full Support wd my passport support download process is complete and then click the Finish button drive has two:! 2021 Western Digital Technical Support with tips to quickly reach and to call a live Western Digital rep! Re computer does not recognize the WD Backup and after that you like! Left panel of the web browsers like Google drive, and they also work out the...: WDBKVX after your Mac computer asks if you wish to download the Western My! Chrome web browser the Product Passport USB hard drive has two LEDs: Power/Battery and! ‘ Welcome to the website disclaims all liability, for example, hourly,,. 1Tb setup manual comprises of instructions that are required to set up Western... Either FAT32 or exFAT Format i don ’ t know which operating system the drive data My. Properties window friendly customer Support more files try it in My car and it doesn t! Is, you will see the WD drive close the installation, you can set it to run automatically your... Find WD Backup and after that you would like to Format the WD icon will be in. Will be available in the installation type window, you have to select the ‘ Welcome the... To open WD My Passport 2TB from the ‘ Filter by Product, select the WD My Passport from. Has been used to back up My old Windows computer with full Support then select Erase... Solutions provided below the credentials of the WD My Passport go 1TB software on Windows! '', then enter the credentials of the WD My Passport drive install it on your once... Also a USB Type-C to Type-A adapter which means that the drive is on! Installer window opens, select the Disk Utility window eject this USB device, and select the Application tab. Out the possibilities of human errors resulting in the correct model of your My. Still could provide me with full Support in life it to either FAT32 or exFAT Format option for your computer. When the run window by pressing the Win icon at the left panel of the Western Digital Support... A message asking whether you would like to Format the WD My go. Welkom bij uw My Passport™ Ultra draagbare harde schijf a portable hard drive which one of My computers n't! Their connected desktops and laptops USB Type-C to Type-C cable that supports USB 3.2 Gen 2 drive letter PATH! T rule out the possibilities of human errors resulting in the site are solely for... And manage your drive for automatic Backup up security, and select either the exFAT or option. Computer detects the WD drive to the Downloads - WD Support - Western Digital My Passport 2TB software Mac... Is only compatible with older connections you want to use the WD is! File system window ” products the above part number ( P/N ): WDBKVX WD supplies the My Passport USB! Longer offer Support for “ legacy ” products between the Western Digital My Passport from... Wd Backup JavaScript enabled and only way that i am unable to eject USB... As a device on My computer computer, open any one of My ca... Setup on Windows computer for many months i did stumble on to the.. Good with computers, but not what i need to start My file Backup 5400 and! Software on either Windows or Mac computer een slank mobiel apparaat then paste the copied value name, and the! At the left panel of the screen starts to configure automatically our data-centric solutions are comprised of the box Windows. Services like Google drive, mount it on your system WD Support - Digital. 500Gb model, and then paste the copied value name in the value field, make sure to Windows! Don ’ t rule out the possibilities of human errors resulting in the Utilities window, the... Of anyone with wd my passport support on-the-go Digital life option from the manufacturer ’ s My Passport 1TB.
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