Aer Lingus wont, saying they will only refund our taxes. June 17, 2019 . Required fields are marked *. Aer Lingus: customer service - See 11,942 traveller reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. Terrible customer service Using Aer Lingus for many years,i hope this to be in the past,their after service through the covid situation is desperate,waiting for 3 different refunds now up to 8 months,and they are unable to tell when refunds will be processed,they are not interested in looking after the customer at all!! Aer Lingus Careers website. We used Aer Lingus for entire trip and made 8 stops over two weeks. Aer Lingus: Customer service - See 11,913 traveler reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Aer Lingus Salaries trends. The name comes from the Irish word 'long' which means ship. I cannot get through on phone at all or find an email address. In the postcode field, use all capitals and don't leave any spaces. IFS Manager , Aer Lingus, Ireland Airlines/Aviation. It ended up turning into a nightmare and we would like the name of the vice president of customer service as well as the president of Aer Lingus,Hoping that they may listen or care so we can respond accordingly. As you're in Ireland, I would suggest phoning them (I've always found it the quickest way to contact them and to get a response). Aer Lingus is the flag carrier airline of Ireland and the second-largest airline in Ireland. View Orlaith Rafferty’s full profile. For customer service, call us toll-free at 1-800-397-3342. This is why Aer Lingus has a team of customer service representative prepared to assist, at any cost. Reputation. With such a wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer care and fulfillment. The Netherlands: aerlingus.ams@aviareps.com Customer service was a great help before we left, answering all of our questions. Information related to the in-flight services of Aer Lingus. Groups: groups@aerlingus.com Germany: 01805 133209 With respect to the country of origin, customers can utilize the next email as well: Your email address will not be published. Spain: 34 902 502737 Switzerland: aerlingus-switzerland@aviareps.com © 2017 Easy Way To Contact Customer Service. As you're in Ireland, I would suggest phoning them (I've always found it the quickest way to contact them and to get a response). For no logical reason, they are unwilling to offer fly/drive packages from Shannon despite the availability of available cars. AER Lingus and Ryanair have issued an update to customers after the Government announced a 48-hour travel ban from the UK. The irony is that Aer Lingus has had, until this year, a stellar reputation, helped perhaps by the, at times, hardball customer service approach of rival Ryanair. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Official Website Ireland: 353 0818 365011 There are 5 ways to reach Aer Lingus across 4 communication modes: phone, email, twitter, web. Contact Aer Lingus customer service. United States: 1 516 622 4022 When The Client of Aer Lingus open an AerClub account The User will also receive an Avios account. Unrealistic expectations to fly there this year with the virus spreading globally, including Ireland. Rights Reserved, You Are About to Contact PissedConsumer.com, “Waiting for refund voucher since July 2020”, “I am wanting a refund for flights that were cancelled due to the corona virus”, “I am due a refund from flights i booked last week. Aer Lingus is the national airline of Ireland, operating 63 aircraft on routes to destinations in the UK, Europe, and North America, carrying 12 million guests annually. United States: groupsdirect@aerlingus.com Lithuania: aerlingus@talaviationbaltic.com Open 24 hours, 7 days The Irish airline has confirmed that ‘guest queries’ are currently being handled at the Philippines facility but that Fexco is still assisting with group bookings. Belgium: aerlingus.bru@aviareps.com As Ireland’s only 4-Star airline, its mission is to connect Ireland to the world and to become … Moving through the divisions Gabriel move into a senior Manager role in 2006 becoming responsible for running of the Aer Lingus operation on a daily basis. - See 11,930 traveler reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Your experience can help others make better choices. Aer Lingus provides customer service by email and also by phone. Hungary: 00 36 1 999 1430 We booked a 10 day drive yourself Ireland castle vacation through Aer Lingus. Avios is the reward currency of AerClub. The Aer Lingus flights were wonderful -- on-time, uneventful, clean, wonderful service and great ground support in Boston & Dublin. I … Europe: 353 (1) 88 68333. Terrible customer service. Aer Lingus: Customer service???? Aer Lingus was founded in 1936, and since then Ryanair has also managed to maintain a 25% stake in the company. Spain: aerlingus@selectaviation.es The algorithm is subject to change in future. Finland: 358 (0) 20 728 9640 64 salaries for 42 jobs at Aer Lingus in Dublin. United States (special aid): 1 516 622 4228, Aer Lingus Inc. What makes Mr N.W.’s case particularly egregious, even in the context of Aer Lingus’s dismal performance on customer service, is that he has actively pursued the … Aer Lingus Limited Dublin Airport, Co. Dublin Telephone: +353 1 761 7846 Fax: +353 1 886 3832 Registered by: Irish Aviation Authority, Aviation House, Hawkins Street, Dublin 2 Maybe this post (below) helped, I don't know? Aer Lingus Careers website. Aer Lingus was founded in 1936, and since then Ryanair has … Despite Coronavirus shutting down our country / borders and cancelling all events Aer Lingus would not refund our booking. The whole vacation was just fantastic. There were several Aer Lingus communication breakdowns and mishaps early on in our vacation and we reached out to Aer Lingus numerous times; but never received a response. - See 11,913 traveller reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Bulgaria: aerlingus.sofia@mbox.contact.bg Aer Lingus As Ireland’s only 4 star airline, we are at the heart of this exciting industry. Benefits of contacting the customer support of Aer Lingus: Italy: aerlingus.italy@aviareps.com ... For customer service, call us toll-free at 1-800-397-3342. Aer Lingus wanted us to rebook our flight, and fly there by the end of the year 2020. I just returned from an extended trip from Boston through Ireland and Scotland. The Vacation Store was simply okay. Visit the official Aer Lingus website http://www.aerlingus.com/en-US/home/index.jsp?campid=aer_lingus_gus&se=ppc&gclid=CKKxxLr14rICFQoFnQod6HYASQ so that you can reserve a flight to and from Ireland, check reservations as well as plan a holiday or vacation. 7 days 12:30 pm - 9:00 pm ET (855) 348-0351 About Us. Ireland: 01 886 8989 ... Travelocity is proud to offer some of the lowest prices on Aer Lingus one-way and round-trip flights to many popular destinations in Ireland. Aer Lingus (Airlines) was established in 15 April 1936, commenced operations in 27 May 1936. Make sure to keep The User's address lines under 22 characters. If The Customer are a NI/UK resident, make sure The User's phone number area code only has three digits and the local number has 7 digits. Aer Lingus (/ ˌ ɛər ˈ l ɪ ŋ É¡ ə s /, an anglicisation of the Irish aerloingeas meaning "air fleet") is the flag carrier airline of Ireland.Founded by the Irish government, it was privatised between 2006 and 2015 and it is now a wholly owned subsidiary of International Airlines Group (IAG). Join the 418 people who’ve already reviewed Aer Lingus. The whole vacation was just fantastic. Aer Lingus don't list any e-mail addresses on their site for contact from Ireland (with the exception of their loyalty schemes), just phone and fax numbers. Your email address will not be published. Companies are selected automatically by the algorithm. We have no vacation time left. Policies are related to the meals I Aer Lingus. It's free! The special aid/reservations section is open Monday through Friday 9am to 5pm GMT. You can call Aer Lingus at +353 189 080 0258 phone number, write an email, fill out a contact form on their website www.aerlingus.com, or write a letter to Aer Lingus Limited, Aviation House, Hawkins Street, Dublin, Dublin, Ireland. NY 11753, Austria: aerlingus@bfs.at Fares apply to North American originating passengers only, and are not eligible for accrual of frequent flyer points/mileage. If The Client of Aer Lingus are from Northern Ireland, The Clientll need to select U.K. as The Customer's country of residence in order to register. The airline's head office is on the grounds of … The tour company in Ireland refunded our fare. The discounts offered by Aer Lingus Airlines. VISA Electron payment method and its availability within Ireland. It is Ireland’s oldest airline, and second largest. Are impossible to communicate with when things go wrong, Aer Lingus is ranked 219 out of 432 in Transport category. Headquartered at Dublin Airport, Aer Lingus is the national airline of Ireland. The irony is that Aer Lingus has had, until this year, a stellar reputation, helped perhaps by the, at times, hardball customer service … The reservations department is open Monday through Friday 8am to 6:30pm GMT; Saturday and Sunday 9am to 5pm GMT. Aer Lingus flights to Ireland one-way or return flights starting at $646. The business joins Ireland to the rest of the world. Salaries posted anonymously by Aer Lingus employees in Dublin. United States (reservations): 1-516-622-4222 Customers can contact the customer service section here ccu@aerlingus.com. There's an average of 150 bags on each one of our 85,000 departures every year, so that's a lot of bags to keep track of, but we … United States (group sales): 1-516-622-4045 ! Customer service was a great help before we left, answering all of our questions. I am disgusted by the lack of professionalism from Aer Lingus which I had always regarded as a really great company having used them a lot over the past 35 years. As COVID-19 disrupts travel, a few airlines are offering WAIVING CHANGE FEE for new bookings. Customer Service. So Aer Lingus roughly translates as … Aer Lingus has apologised to the family for the inconvenience caused by the lost luggage. Aer Lingus offer several flights daily to London Heathrow and many connections to great European destinations. Aer Lingus is one of Ireland's truly iconic companies. Romania: sales@talaviation.ro http://www.aerlingus.com/en-US/home/index.jsp? You can call Aer Lingus at +353 189 080 0258 phone number, write an email, fill out a contact form on their website www.aerlingus.com, or write a letter to Aer Lingus Limited, Aviation House, Hawkins Street, Dublin, Dublin, Ireland. Aer Lingus services 70 destinations in Ireland, the United Kingdom, the United States and Europe. In case you didn't realize there was an alternative, the best phone number for Aer Lingus customer support is 516-622-4226. Aer Lingus: Appalling Customer Service - See 11,950 traveler reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. The service will provide a unique differentiator for Aer Lingus and will ensure that customers experience the best of smart travel with high levels of comfort and sophistication. France: infoEI.france@aviareps.com Whether you have a lifelong interest or a recently developed curiosity for a career in Aviation then the Aer Lingus Graduate Programme could be for you! EXCELLENCE WITH AER LINGUS Discover the customer service programme at the highest rated airline in Ireland. It is a subsidiary of International Airlines Group, which is also the parent company of British Airways. For guest related queries, please view the Support section of www.aerlingus.com.. Email: pressqueries@aerlingus.com Telephone: +353 1 886 2573 Netherlands: 0900 2658207 On Tuesday, Mr Gilmour described the airline's response to the incident as "less than useless". … Aer Lingus operates 62 aircraft to the UK, Europe and North America and carry 12 million guests annually. Aer Lingus: Crappy customer service - See 11,940 traveller reviews, 1,236 candid photos, and great deals for Aer Lingus, at Tripadvisor. As Ireland’s only 4-Star airline, its mission is to connect Ireland to the world and to become the leading value carrier operating across the North Atlantic. The business joins Ireland to the rest of the world. Romania: 40 21 3151359 Luxemborg: reservationsbru@aviareps.com Aer Lingus: Customer service???? ... 7 KBC Ireland mortgage … www.aerlingus.com require Javascript to ensure a consistent and delightful experience for The Client of Aer Lingus Here is a prepared a set of handy instructions on how to enable Javascript. I booked wrong dates and then phoned a customer service rep who told me to book another flight with correct dates and ring her back with flight number for refund. About Aer Lingus. Pissed Consumer © 2021 All The group reservations department is open Monday through Friday 9am to 1pm and 2pm to 5pm GMT. Aer Lingus has moved part of its customer service operation to the Philippines. Austria: 43 1 5852100 Ireland: 353 0818 365000 Anyway, thanks to Trustpilot, and finally, thanks Aer LIngus. Contact Aer Lingus customer service. United States: preflightcareusa@aerlingus.com | Read 81-100 Reviews out of 418 Toll Free 1800-495-1632. - See 11,930 traveler reviews, 1,231 candid photos, and great deals for Aer Lingus, at Tripadvisor. Search Ireland vacations with airfares, Aer Lingus vacations and Ireland castle vacation tours. Bulgaria: 359 2 981 99 12 Aer Lingus airline, based in Ireland, ... Go to the official website aerlingus.com or please contact on 00 353 1 761 7835 get in touch with the Aer Lingus customer service executives who are dedicated to catering to your needs and requirements. That is allowed for individuals and groups less than 25. I still hv nit received.”, “I need to ask questions about the flexibility”, https://www.aerlingus.com/support/legal/privacy-statement/. I have tried to ring the customer service on numerous occasions without any success or being put on hold and the call being dropped as I am waiting. I had an April 4, 2020 round trip flight for two people, near $2500, booked through Aer Lingus for which, due to COVID-19, I requested a voucher. Aer Lingus UK Address, Phone number, Email, Baggage allowance details. Aer Lingus is the national airline of Ireland, operating 63 aircraft on routes to destinations in the UK, Europe, and North America, carrying 12 million guests annually. gradireland National Student Challenge; Careers advice. Know about the Aer Lingus scheduled flight status. The airline’s base is Dublin Airport which is the only major airport in Europe to offer U.S preclearance, which enables passengers to save time on arrival in the … Answer 1 of 6: Their online booking robot messed up and issued two flights both in my name on the same flight rather than including my work colleague who I was paying for. Notify me of follow-up comments by email. The … Shocking and appalling. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The airline’s primary mission is to connect Ireland with the world and the world to Ireland by offering its customers the best product in the Irish airline market to customers at a competitive price. The company’s primary mission is to connect Ireland with the world using a fleet of 48 modern Airbus aircraft, serving over 100 international routes to 75 destinations, in 22 countries across Europe and the US. 2012 saw Gabriel become Aer Lingus Customer Services Manager at Dublin Airport with responsibility for the delivery of Customer Service to Aer Lingus customers from the door of the airport to the door of the aircraft. Aer Lingus (EI) is the national airline of Ireland, founded in 1936. Sweden: 46 (0) 859 00 00 97 I am entering this brief flamer on the total lack of Customer Service by AL Dublin, Ireland, Oct 21, 2019 -- Aer Lingus has transferred its customer service to a call centre in the Philippines following the expiration of its contract with Kerry-based Fexco. Cons: The car rental at Dan Dooley Car was quick and easy. Aer Lingus: Aer Lingus customer service sucks! Will never fly Aer Lingus ever again. Ireland’s 100 leading graduate employers; Events. Dublin, Ireland, Oct 21, 2019 -- Aer Lingus has transferred its customer service to a call centre in the Philippines following the expiration of its contract with Kerry-based Fexco. Shame on this airline for not helping people during a global crisis and national emergency. We booked a 10 day drive yourself Ireland castle vacation through Aer Lingus. The codesharing bookings section is open Monday through Friday 8am to 2am GMT; Saturday and Sunday 9am to 11:30pm GMT. With a 4-star Skytrax rating from the industry’s international Portugal: aerlingus@atr.co.pt community america credit union routing number, Finish Line customer service phone number. It is Ireland’s oldest and second largest extant airline, headquartered in Dublin Airport. Guests from Australia may contact Aer Lingus on the following number: + 0061 2 8349 9876. We sent an e-mail requesting if the business could accommodate a passenger with severe peanut allergy. For added information, customers can review the customer help page. Italy: 39 02 43.45.83.26 The new service will be Dublin Airport’s fourth new long-haul route for next year, as Aer Lingus will launch services to Philadelphia, Air Canada will operate flights to Montreal, and Cathay Pacific will launch a new direct route to Hong Kong. Latvia: 371 673 577 26 Latvia: sales@talaviation.lv For customers outside the US, please call 1-404-728-8787. International calling rates … Aer Lingus, is the flag carrier of the country of Ireland, founded in 1936 to provide air service between Ireland and the United Kingdom. Aer Lingus smartens service for ‘guests’ – just don't be late ... 2 Eir’s two-fingers on customer service. The national airline of Ireland, Aer Lingus, aims to be the leading value carrier across the North Atlantic. Czech Republic: aer.lingus@t-m-i.cz Customer Service Email Aer Lingus don't list any e-mail addresses on their site for contact from Ireland (with the exception of their loyalty schemes), just phone and fax numbers. Aer Lingus has today announced that it has retained its highly prized 4-Star rating by Skytrax, the international air transport rating organisation, as a result of its ongoing investment in enhancing the guest experience at every touchpoint of their journey from booking at aeringus.com to their transit … Poland: aerlingus@tal.pl 104 connections. Just like many others here. If The User of Website cannot remember The Client of Aer Lingus Avios details please contact Avios and quote The Client's Avios number. Whatever you need, whenever you need it. The business joins Ireland to the rest of the world. Going digital at Ireland's only 4-star airline —30+ days … The Belfast base at George Best Belfast City Airport continues to offer great fares and friendly service to fantastic destinations across the UK and Europe. We fly 50 aircraft, and we carry about 11 million passengers safely to their destinations every year. Please note that the contact details below are for journalist queries only. Aer Lingus is the second-largest airline in Ireland and was founded by the Irish government. The Aer Lingus call center … Headquartered at Dublin Airport, Aer Lingus is the national airline of Ireland. For customers outside the US, ... Aer Lingus Flights to Ireland. It must be appreciated that this method is commonly used by Aer Lingus customers across Europe and that Irish banks have widely introduced a similar product this year to Irish customers (VISA Debit). Finland: sales@yellowsky.fi Aer Lingus. Email info@aerlingusvacationstore.com The airline's head office is on the grounds of Dublin Airport in Cloghran, County Dublin. Sweden: aerlingus@talaviation.se Common problems addressed by the customer care unit that answers calls to 516-622-4226 include Cancel flight, Change flight, Baggage problem, Make a booking, Complaint and other customer service issues. We’re expecting a response. The Aer Lingus Seattle service will be operated by an Airbus A330 aircraft. We have the answers to your most common queries here. Travel to Britain / Continental Europe are via connecting service in Dublin, Ireland and may be operated by our partners Stobart Air (operating Aer Lingus Regional) and Flybe. From midnight tonight all flights from Britain will be suspended while fer… With such a wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer care and fulfillment. Jericho Quadrangle, Suite 130Jericho, It is a subsidiary of International Airlines Group, which is also the parent company of British Airways. You can contact the customer service representative of Aer Lingus calling Aer Lingus's helpline phone numbers. Now, Aer Lingus takes more than 10 million passengers each year. The Irish airline has confirmed that ‘guest queries’ are currently being handled at the Philippines facility but that Fexco is still assisting with group … The company’s primary mission is to connect Ireland with the world using a fleet of 48 modern Airbus aircraft, serving over 100 international routes to 75 destinations, in 22 countries across Europe and the US. With its distinctive green shamrock, Aer Lingus is a global symbol of Ireland. gradireland Career Discovery; gradireland Graduate Careers Fair; gradireland Graduate Recruitment Awards; gradireland Live! Hungary: aerlingus@tensi.hu Aer Lingus has announced details of the new business class experience which will be launched on transatlantic flights from March 2015. We are a team of 4000 employees who are passionate about our brand, our customers and our service. Booking the package through Aer Lingus made everything super easy. Aer Lingus (/ ˌ ɛər ˈ l ɪ ŋ É¡ ə s /, an anglicisation of the Irish aerloingeas meaning "air fleet") is the flag carrier airline of Ireland.Founded by the Irish government, it was privatised between 2006 and 2015 and it is now a wholly owned subsidiary of International Airlines Group (IAG). Aer Lingus is the second-largest airline in Ireland and was founded by the Irish government. Lithuania: 370 5206 0728 Aer Lingus | AerClub - Aer Lingus Customer Service - Be warned about very poor customer service. Horrible customer service. Portugal: 351 21 892 5831 My desire to go to Ireland has been renewed. Now, Aer Lingus takes more than 10 million passengers each year. Special Aid: specialassistance@aerlingus.com. Now, Aer Lingus takes more than 10 million passengers each year. Aer Lingus has moved part of its customer service operation to the Philippines. With such a wide range of passengers annually, there’s a greater opportunity for questions and concerns associated with overall customer care and fulfillment. Make sure The Customer's country of residence matches the country code on The Client's phone number. That is allowed for groups of 25 or more. France: 08 21 23 02 67 Formed in 1936, Aer Lingus is the national flag carrier airline of Ireland. Germany: reservations.germany@aerlingus.com Booking the package through Aer Lingus made everything super easy. You can also be aware of the availability of the flight. Aer Lingus eventually offered a refund, but in terms of contract and EU rights, expect them to lie across the board. Belgium: 070 359901 There's an average of 150 bags on each one of our 85,000 departures every year, so that's a lot of bags to keep track of, but we are really proud of our baggage handling record. Luxembourg: 070 359901 This phone number is Aer Lingus's Best Phone Number because 26,610 customers like you used this contact information over the last 18 months and gave us feedback. Aer Lingus has connected Ireland with the world since 1936. To reach Aer Lingus vacations and Ireland castle vacation tours calculated using a mathematical algorithm evaluates... Employees in Dublin the United Kingdom, the United Kingdom, the United States and Europe be late... Eir’s. Leading value carrier across the North Atlantic headquartered at Dublin Airport, Aer Lingus vacations and Ireland vacation! In Transport category for accrual of frequent flyer points/mileage carrier airline of Ireland 's truly iconic.... 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Castle vacation tours at Tripadvisor the parent company of British Airways: email! “ i need to ask questions about the flexibility ”, https:.... Rights, expect them to lie across the North Atlantic Tuesday, Mr Gilmour the. Aircraft to the world case you did n't realize aer lingus customer service ireland was an alternative, the best number. Anonymously by Aer Lingus takes more than 10 million passengers each year customer service was a great before. Of customer service representative prepared to assist, at Tripadvisor and since then Ryanair has also to! At the highest rated airline in Ireland and Scotland 365000 the Group reservations department is open Monday through Friday to. Parent company of British Airways service phone number for Aer Lingus is the national airline of Ireland on customer was... An e-mail requesting if the business joins Ireland to the rest of the lowest prices Aer! 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