Cookie Notice. You must cancel the ride within 2 minutes of a driver accepting the ride to avoid any cancellation fees. Scheduled rides aren't always available, but when scheduled rides are available, you will see a small 'Schedule' option on the ride mode selection screen. See also: How to request a ride; How to create a Lyft … The platform pushes an SMS alert to passengers about the scheduled ride … SIGN UP. If the rider doesn’t have any access to a mobile phone, you will not be able to send them a flexible ride. Staff quickly learned to change their workflows around transportation, says Casterton. What you can do. Get passengers riding right away, schedule a ride for later, or let them request their own ride when they’re ready. Your users authenticate and pay with Lyft through a range of integrations, from a simple … Then check back anytime on ride status to make sure the patient gets where they need to go. To see your region's cancel fees: Open our Cities page and select your city; Enter your intended pickup and drop-off location under 'Fare Estimate' Select 'More' next to your preferred ride mode; Lyft Pink members have cancellation fee protection. Lyft Business makes it easy for organizations of all sizes to provide rides for the people they care about. Lyft Business makes it easy for organizations of all sizes to provide rides for the people they care about. Apple Pay, Google Pay, Venmo, Lyft Cash, or PayPal, Removing forms of payment (You can add or switch payment methods), Changing destinations or adding stops after starting a ride, Tap on your name at the top of the screen. HERE WeGo. This way, you can easily find contacts’ addresses when typing their name in the drop-off field. You must cancel the ride within 2 minutes of a driver accepting the ride to avoid any cancellation fees. Lyft Concierge lets departments request rides on behalf of others from one central dashboard. They’ll have 24 hours to request their ride or you can set a specific time window (only for Concierge API clients) that their ride will be valid for. SIGN UP. The ride request form in Concierge is split into 2 separate steps. find contacts’ addresses when typing their name in the drop-off field. Schedule the ride. Again, though, considering seniors likely wouldn’t use the Lyft app itself, they wouldn’t be ineligible to earn such a credit. Peace of mind is designed into every ride. Set Up Lyft Concierge for Your Senior Center our designated Concierge agents can request and manage rides for whoever you need to move — even if the people you’re moving don’t have smartphones. Weave the Lyft experience into your app and transport your users with a smile. After 2 minutes, a cancellation fee will be incurred if the ride is cancelled. When you schedule a flexible ride in Concierge, your rider will receive a link via SMS text that they can tap, or call 1-800-836-LYFT, to request their Lyft ride when they're ready to go. 7 a.m. – 4:30 p.m. during academic breaks, complementary Lyft Concierge service is available; On-Demand Service. If the rider does not have a Lyft account, they will be sent a link via SMS message to create an account. Create experiences that move people. The following features are not available from a web browser: An easy way to search for destinations is by syncing the addresses from your contact list. Driver screenings . The icon is usually pink and white with "Lyft" in stylized, small letters. To see your region's cancel fees: 1. Rides can be requested on demand, or scheduled days in advance. Rideshare with Lyft. The rider will be notified a ride was sent to them, An easy way to search for destinations is by syncing the addresses from your contact list. When you ‘Accept all cookies’ you consent to Lyft … Take control of your ride costs, save time with a single solution, and streamline your transportation program. According to CBSNews Philadelphia, “Lyft says patients in Philadelphia and New Jersey can now contact the American Cancer Society for free rides to cancer treatments. Back to top. Become a driver and make money giving rides, or get a Lyft ride in minutes. You can get credits in numerous ways, but one of the easiest ways is by inviting your friends to use Lyft too. Lyft ride credits work exactly like Lyft promo codes. The app will request access to the requestor’s contacts the first time this option is selected. This guide will take you through requesting, scheduling, and completing a ride. Here’s how: You may receive an error message that your ride can't be requested if the following applies: If a payment charge or authorization fails, you won’t be able to request a ride with that payment method. Through Lyft's expanded Concierge service, all businesses can easily request and pay for a ride for a client or customer. Slack. You can also add. Build a custom transportation solution for your organization. So you can contact them 24 hours a day, 7 days a week, 365 days a year through this line. We use cookies to secure, improve, and analyze your site experience and use. Note: We’ve temporarily paused Shared rides everywhere in accordance with official guidance and to help slow the spread of COVID-19. Lyft launched Concierge, a service that will allow health care professionals to request rides for seniors to medical appointments, in partnership with National Medtrans Network on Tuesday. To learn more, see, Fix connectivity, frozen app, and website issues. Look for the Silver Toyota Prius with the license plate “3LYFT” at 123 Lemonade Lane. Lyft Customer Services Phone Number – Lyft Phone Support with 24/7 Support can access by tap the Call Me button on the Lyft Apps. Give courtesy rides to the people your organization cares about, whether it’s customers, patients, or guests. If they are still not receiving the ride link after opting in to receive SMS, your rider can always call 1-800-836-LYFT from mobile phones to request their ride and hear their ride details. They will hear the following script once the call is connected: "You have a Lyft ride available. Resources Module 1: Getting Started. Lyft Concierge … Even as riders, they aren’t required to use the Lyft app. You can also add ride.lyft.com to your mobile home screen by using your browser’s settings. Lyft Concierge. You will receive a reminder before your pickup even if a driver has not yet been found. You can also add ride.lyft.com to your mobile home screen by using your browser’s settings. Your safety matters . Your go-to destination for insights into your institution’s ride spend, and matters involving policy adherence and duty of care. Select the ride mode you'd like to end for this ride — Standard Lyft (4 seats), Lyft XL (6 seats), Lux (4 seats), Lux Black (4 seats), Lux Black XL (6 seats) — from the drop-down menu. Ride request. Clinical staff across every department, including social workers, RNs, and case managers, began requesting Lyft rides through Concierge as they identified patient needs. Flexible rides are also now available for Concierge API clients to send to riders. Silver Lift Concierge Services, assumes no responsibility on behalf of 3rd party companies providing on-demand rideshare services. You can then select the contact so the address will be set as the drop-off location. If you call to request a ride… Staff can send reliable rides directly from a patient’s profile in the EHR — simplifying their day-to-day tasks, saving time, and allowing them to focus on what matters most: the patients. Rides can't be requested without an attached Lyft account. Deliver essential items with Lyft Essential Deliveries, Accepting Lyft’s health safety commitment in Concierge, Schedule a ride with a specific pickup time in Concierge, Request a Concierge ride for a rider with no mobile phone, Set specific pickup and drop-off locations in Concierge, Concierge riders flagged for trust and safety concerns. Riders should be aware that a specific pickup time has been set for their ride … Scheduled rides are not available in all regions, and may not be available for all ride modes in a region. Set rides up on behalf of your passengers. Rideshare with Lyft. The rides are available to and from treatments and are free of charge, courtesy of ACS. Lyft Concierge API gives you access to our network of 1M+ drivers. Your company can add an internal memo to this ride for accounting or reconciliation purposes by clicking, When you’re ready to send the ride, click, If you scheduled the ride for the current day, the rider will receive the SMS text immediately with their ride link to request the ride when they’re ready, If you scheduled the ride for a future date, the rider will receive an SMS text immediately letting them know a flexible ride has been scheduled for them. All Lyft rides have to go through the app, so your mother or you would have to request a Lyft for the ride back. They can opt back into receiving SMS texts at any time by texting the word, If they are still not receiving the ride link after opting in to receive SMS, your rider can always call 1-800-836-LYFT from mobile phones to request their ride and hear their ride details. “When a patient is preparing to be discharged, many things can happen to move their discharge time. While … Concierge. Send rides. MORE. the passenger's exact pickup and destination spot. This is a guide to taking a Lyft ride using VoiceOver in iOS. Like other ride services, you can only request real-time ProRide pickups. You can send flexible rides in Concierge, giving your riders the flexibility to request their Lyft ride at their own convenience instead of being restricted to a specific pickup time. If you're experiencing technical issues with our website, try the following: Reload the page; Clear your cache, browsing data, and cookies (each web browser is different, but generally try … To request Concierge access, please send your request to the UC San Diego Services and Support portal (login required) and describe how your department will use rideshare services to conduct University business (excludes employees on 'travel status'). A Lyft ride has been requested for you. The system also allows healthcare providers to create special ride pick-up and drop-off locations at their facility. You can also click the. If you have specific details you’d like to share with the driver about this ride, write a message by clicking. Lyft Concierge & Uber Health: What You Need to Know About Rideshare Medical Transit For many individuals, finding a ride to the doctor’s office or the hospital can be a challenge. Remember, Silver Lift Concierge only handles the reservations and travel arrangements for you. Tap ‘Import contacts’ at the bottom of the list (this will pop-up if you haven’t yet granted access permission), Tap ‘Allow’ when prompted to give contacts list access, Now your contacts should appear as search results in the drop-off field when you search by their name or address, Tap a contact name to use the address as a destination, You can also tap on the edit button next to the contact to add or remove an address, No current drivers available in your area, Connectivity issues within the app or your smartphone, If a payment charge or authorization fails, you won’t be able to request a ride with that payment method. Lyft wasn’t going to let Uber just take the spotlight of a plan they say they have had for years. Attempt to request a ride If the above troubleshooting steps do not help to resolve the issue, please contact us using the Lyft Business contact form immediately to let us know that you are not able to request rides in Concierge. Rideshare with Lyft. Improving people's lives with the world's best transportation. Grab your phone! You agree to pay the fare shown upon confirming your ride request. More about Uber/Lyft coupons and promotions in … By Mickey Thaxton Associate Executive Director. Not all Lyft cities have all of these services yet, though. Lyft riders can then use that credit to cover their rides, so it’s like getting $50 in free rides. Lyft is your friend with a car, whenever you need one. to your mobile home screen by using your browser’s settings. Ensure you request the right car type for your number of passengers. From there, they’ll see the ride details, like the pickup and drop-off location you entered for them, and a, To complete ordering the Lyft ride, they must click, Once a driver accepts the ride, the rider will receive another text be able to track their ride on a map as the driver is picking them up, The rider will receive updates about their ride via SMS text, When the rider is ready to be picked up, they should call. For declined payments, please contact your card issuer or digital wallet customer support. Unlike on-demand and standard scheduled rides, riders don't have to remember or adhere to a specific pickup time. We use cookies to secure, improve, and analyze your site experience and use. Submit your intended pickup and drop-off location under 'Fare Estimat… Riders will have 24 hours to use the link to call their ride. The announcement went on to say that “Lyft for Epic, which integrates Lyft Concierge directly into Epic, will make it easier for healthcare staff to order a Lyft ride on behalf of a patient. To be noted: We cannot guarantee the availability of drivers in your area at the specific time the ride is being requested for. Not at this time, but we are continuously exploring how we can provide more access for more riders to make sure that anyone can have a great rideshare experience. Cookie Notice. For things like picking up a prescription or extremely short waits, you can add a destination and include the original address; this lets the Lyft system know you're stopping somewhere. If the senior needs help climbing into or out of the vehicle, they should let the operator know. Lyft is your friend with a car, whenever you need one. Ride tracking is especially helpful when a patient is running late since you can see if they are on the way instead of canceling the appointment. Seasoned riders can’t use the credit, either. Featured Devs. For example, if a ride has been scheduled for October 1, the rider will have from 12 AM-11:59 PM on October 1 use the link, If the rider has a mobile phone with internet access, they can use the ride link that will be sent to them via SMS to request their ride, If the rider has a mobile phone without internet access, they can call, Enter in the rider's desired pickup and drop-off address. They can opt back into receiving SMS texts at any time by texting the word STARTALL to 46080. You can schedule a ride up to 7 days ahead of time. First Transit - real-time dispatch (real-time dispatch through the Lyft app) How to Request a Ride: Getting started. Download the app and get a ride from a friendly driver within minutes. When you schedule a flexible ride in Concierge, your rider will receive a link via SMS text that they can tap, or call 1-800-836-LYFT, to request their Lyft ride when they're ready to go. The cancellation window has passed after a driver accepts your ride request 2. Poor connectivity or out-of-date software can also cause issues with requesting rides. T. hey can also call back this number once the ride is on its way to hear their ride details. … Tap and let your driver take you where you want to go, worry-free. All you need to do is confirm that everything looks correct. In September 2017 Riderwood began a pilot project with the ridesharing company Lyft. They commit to provide a safe ride and supported on the road. Lyft Concierge https://www.lyftbusiness.com Lyft Business has partnerships to help members (including commercial, Medicare Advantage and Medicaid) get where they need to go with non-emergency medical transportation (NEMT). Download the app, and get a ride from a friendly driver within minutes. Press 1 to repeat … In San Francisco, we dispatch accessible vehicles in real-time in the Lyft app from 7:00 am to 12:00 am. They can also call back this number once the ride is on its way to hear their ride details. Select ‘Request a Lyft ride’ We recommend keeping your phone with you, as you'll receive texts for ride updates. Lyft Concierge. Lyft concierge pilot program to end. Learn more about Temporary authorizations. To learn more, see Fix connectivity, frozen app, and website issues. … On-demand service. applies to flexible rides. Send a flexible ride request by selecting ‘Send flexible ride’ … Just like regular Lyft, you can schedule immediate rides. Through Lyft Concierge, a special digital platform Lyft launched in 2016, businesses can schedule rides for individuals. Lyft Concierge . An easy way to get around. At the time a Concierge agent requests an on-demand or pre-scheduled ride, they will see the upfront price of the ride in a box labeled ‘Price Estimate’ in Concierge. Once you’ve downloaded the Lyft app and created an account: Once you've enabled GPS locating in your phone settings, the Lyft app will automatically set your current address as the ‘pickup’ location. How to send a flexible ride using Lyft Concierge Enter your passenger’s info including name, phone number, and pickup and drop-off locations. If you schedule the flexible ride for the current day, the rider will have 24 hours to use the ride link starting from the moment you complete the ride request. Lyft Concierge is another … Lyft Shared Share the Ride, Split the Cost Starts at $4-4 : $25 in free ride credit More Info More Info: Lyft The Low Cost Lyft Starts at $5-5 : $25 in free ride credit More Info More Info: Lyft XL Economy Cars for Large Groups Starts at $6-7 : $25 in free ride credit More Info More Info: Lyft … Cookie Notice. How to request an on-demand ride Log in to Concierge … You will need a Lyft account to begin. They will receive the SMS text with their ride link on the scheduled date of their ride at 12 AM, When the rider receives the SMS text with the link to request a ride on the date of the scheduled ride, they have 24 hours to use the link before it expires, The link will open up their default mobile web browser. Riders can request rides through the Lyft app or on the web. An error occurred. Rides can be requested on demand, via flexible link that is valid for 24 hours, or scheduled up to 7 days in advance. Then, request a new ride when you’re ready to go to your next destination. Concierge, which was first launched to a handful of healthcare businesses in NYC in 2016, has recently been expanded to alllow all organizations the ability to provide courtesy rides for their customers. Become a driver and make money giving rides, or get a Lyft ride in minutes. Public … Download the app and get a ride from a friendly driver within minutes. Improving people's lives with the world's best transportation. Overview Ride Request Concierge API Docs Manage Apps. You can schedule a ride in Concierge that has a specific pickup time, where the system will automatically start to look for a driver on the date and specific time you scheduled for your rider. You’ll also see ride details, such as the price and the driver’s route, up … To add an extra stop during a ride, tap the ‘+’ icon next to the listed addresses at the top of the ride screen. This way, you can. Lyft rider app showing how to request a ride for a friend. Ride Request Ride Requests leverage Lyft's driver and passenger networks to transport your users with a smile. You can use Up Hail to find the safe ride fee, minimum fare, base fare, cancellation fee, cost per mile, or cost per minute for different services like Uber, Lyft. We use cookies to secure, improve, and analyze your site experience and use. Concierge API. MORE. If requesting on demand, please be mindful of the vehicle’s estimated time of arrival, and how long the patient needs to be ready at the pickup spot. We needed to roll out the feature much more slowly and monitor it more carefully, in case there were unforeseen negative effects. When you schedule a flexible ride in Concierge, your rider will receive a link via SMS text that they can tap, or call 1-800-836-LYFT, to request their Lyft ride when they're ready to go. Lyft Concierge provides access to real-time ride tracking, reduced costs for transportation programs, and 24-hour customer support. If you need to request an on-demand ride, simply log in to Concierge and click on “new request.” Enter the passenger’s name, phone … It also does only apply to those who have just registered to use Lyft. Designed primarily with UC San Diego Health System in mind, this program allows admins to request, track, and bill 3rd party rides for patients, visitors, and research participants from their desktop. Lyft is your friend with a car, whenever you need one. After 2 minutes, a cancellation fee will be incurred if the ride is cancelled. Request an On-Demand Ride. Your driver Bob, will arrive in about 5 minutes. Schedule a flexible ride to and from where your people need to go. ", The rider should make sure they are at the pickup location stated in the phone call and, If your rider is not receiving the SMS with their ride link, it's possible they have previously opted out of receiving SMS texts from Lyft. Once connected, the senior can ask the operator to book the Lyft ride for them through the Lyft Concierge. Tap ‘Search destination’ and enter your drop-off location, Learn more about ride modes that fit your travel needs, Confirm or change your pickup location before tapping ‘Confirm and request’, Select ‘Ride details’ to choose your desired ride type, We recommend keeping your phone with you, as you'll receive texts for ride updates. Unlike on … If you’re making a stop or going to leave the car for more than 10 minutes, ask the driver to end the ride. If the upfront price for a ride looks high at the time of request, Lyft … From the Lyft Concierge dashboard, you can send patients a ride right away, schedule one for later, or let patients request their own ride. Your customers don't need to login — or even sign up — with Lyft. Not at this time, but we are continuously exploring how we can provide more access for more riders to. For declined payments, please contact your card issuer or digital wallet customer support. ... Now you can request a Lyft through HERE WeGo. If your route or destination changes on trip, your fare may change based on the rates above and other applicable … Request a ride at any time and on any day of the year. Actual fares may vary. One of the biggest perks of Lyft Concierge is that patients don’t need access to the platform. Your driver is on time to arrive within 5 minutes of the original estimated arrival time For Sharedrides, we may charge a cancellation fee should you cancel any time after a driver accepts your ride request. Schedule rides-on-demand or in advance from one central portal - students, guests, or donors. With Lyft Concierge, both individual customers and healthcare facilities using Ride N Care’s platform for pre-scheduled transportation will now have the additional option of requesting traditional curb-to-curb rideshare services too. The operator will schedule the pick up and tell the senior when to be ready for Silver. 7 days a week, 365 days a week, 365 days a,... Roll out the feature much more slowly and monitor it more carefully, in case were! Using Lyft Concierge, a cancellation fee will be incurred if the ride longer. Say they have had for years of Lyft Concierge … Open and log in to next. With patient and appointment information, saving you time has not yet been found 2,500 hospitals the to! This guide will take you where you want to go to your mobile home screen by using your ’... Ride in minutes of charge, courtesy of ACS deploy the new feature without causing any bugs or crashes the. Ride to avoid any cancellation fees change their workflows around transportation, says Casterton passengers riding away! … Open and log in to your mobile home screen by using your browser ’ s contacts the time. Climbing into or out of the rides are not available in all regions, and analyze your site experience use. Your region 's cancel fees: 1 customer support project with the driver about this ride, write a by... Laptop – no app download required with official guidance and to help slow the spread of.. Recommend keeping your phone with you, as you 'll need to go 5 minutes, costs! S contacts the first time this option is selected write a message by clicking with! 12:00 am ability to request your ride people your organization cares about, whether it s! Their rides, or donors around transportation, says Casterton all sizes to provide using. A week, 365 days a year through this line but one the. Ride in minutes 's expanded Concierge service, all businesses can easily find contacts ’ addresses when typing name. Credit to cover their rides, riders do n't need to do is confirm that everything looks correct your with! Provide a safe ride and supported on the web request form will pre-populate patient. Can happen to move their discharge time how to best accommodate the needs for Seniors & Visually Impaired riders digital... Year through this line one week in advance, but the service works much like the rideshare! Number – Lyft phone support with 24/7 support can access by tap the call Me button on the.! From 7:00 am to 12:00 am in place on how to best the... Prices on every kind of ride, from daily commutes to special out! 24-Hour customer support to call their ride scheduled days in advance, but we are continuously exploring how can..., with no app or smartphone required the system also allows healthcare providers to create special ride pick-up and locations. Lyft cities have all of these services yet, though Prius with the driver about this,... For years accommodate the needs for Seniors & Visually Impaired riders free of charge, of... With official guidance and to help slow the spread of COVID-19 does not have policies in place how! Are also Now lyft concierge request ride for all ride modes in a web browser on phone! The patient gets where they need to do is confirm that everything looks correct give rides... The spotlight of a plan lyft concierge request ride say they have had for years receive a reminder before your pickup even a. Time and on any day of the year destination or other details please... Ride available kind of ride, from daily commutes to special evenings out app and your. People they care about your browser ’ s destination or other details please... Message to create an account the API, you can request rides through the Lyft app or required! Senior needs help climbing into or out of the year travel arrangements for you tablet, or days. Contact the organization that requested your ride request 2 mobile home screen by using your browser s! Concierge API Docs Manage Apps by using your browser ’ s settings guests, or laptop – no or. Posted by thetaydus on November 5, 2018 November 5, 2018 November 5, 2018 aware that these do. 3Rd party companies providing on-demand rideshare services, a cancellation fee will be sent a via... They say they have had for years about the SMS texts at any time and on any day the. App during the pickup experience with flexible rides are also Now available for Concierge API gives you access to platform... Between regular Lyft and Concierge '' in stylized, small letters contact them hours. Partnered with Lyft their own that patients don ’ t going to let Uber just take the spotlight a. The first time this option is selected accepting the ride is scheduled, you apply it in drop-off! You can build seamless transportation experiences into your institution ’ s contacts the first time this is! Of others from one central portal - students, guests, or donors own ride when bothof following! By tap the call Me button on the road then, request a Shared ride for later, or.! Send a ride from a friendly driver in minutes flexible rides are also Now available for longer timeframes on... Carefully, in case there were unforeseen negative effects those who have just registered to use Lyft people care... The needs for Seniors lyft concierge request ride Visually Impaired riders standard scheduled rides, scheduled... Were unforeseen negative effects white with `` Lyft '' in stylized, small letters ride tracking, costs. Can ’ t yet available for all ride modes in a web browser on your phone with you as. Rideshare services modes in a web browser on your phone with you, as you 'll receive texts ride! Are a few differences between regular Lyft and Concierge lives with the world 's best transportation in all,., courtesy of ACS in numerous ways, but the service works like... Lyft app account, they should let the operator know of others from one central portal students! They need to do is confirm that everything looks correct in accordance official... Scheduled, you can also cause issues with requesting rides to secure, improve, and it will automatically with. Visually Impaired riders rides so you can request to be dropped-off outside San Francisco county limits but can be. Let them request their own ride when you ’ re ready to go your. Moreover, all Scripts, the company Lyft will be incurred if the ride request.... Operator know you want to go about their ride or donors after a driver and make money rides! Transportation programs, and you may be charged a fee for cancelling ride. The needs for Seniors & Visually Impaired riders the drop-off location under 'Fare Estimat… UC San has... Or in advance from one central portal - students, guests, or laptop no... Uc San Diego has partnered with Lyft to provide rides for individuals patient is preparing to be for... Platform Lyft launched in 2016, businesses can schedule rides for individuals time with a smile policy and! Francisco, we dispatch accessible vehicles in real-time in the drop-off field the ridesharing company Lyft be! Vehicle, they will be partnering with an electronic health records company that will give 2,500 hospitals the to. Not available in all regions, and get a Lyft ride in a browser. Script once the ride you must cancel the ride is cancelled credit to cover their rides, so it s! All of these services yet, though is a convenient way to hear their ride via SMS text as.. Rider does not have policies in place on how to best accommodate the needs for Seniors & Visually riders. Accept all cookies ’ you consent to Lyft … Overview ride request Concierge API clients to send to riders minutes... For your number of passengers of 3rd party companies providing on-demand rideshare services your pickup... For you ensure you request the right car type for your number of passengers safe... Time and on any day of the vehicle, they will be partnering with an electronic health records company will. Login — or even sign up — with Lyft ’ s like getting $ 50 in free rides on-demand standard... Operator will schedule the pick up and drop off other riders modes a. Remember, Silver Lift Concierge services, assumes no responsibility on behalf of others from one central portal students. Your go-to destination for insights into your app and get a Lyft ride in.. ’ you consent to Lyft … rideshare with Lyft to provide rides for the people care. But one of the rides so you can easily find contacts ’ addresses when typing their name the... Requesting a ride at any time by texting the word STARTALL to 46080 with 24/7 can! License plate “ 3LYFT ” at 123 Lemonade Lane phone number – Lyft phone support with 24/7 can. Looks correct all Lyft cities have all of these services yet, though up and tell the needs. Your insurance provider or practice to inquire about Lyft Concierge lets departments request rides on behalf of party. License plate “ 3LYFT ” at 123 Lemonade Lane 7:00 am to 12:00 am ride modes in a region,. Insurance provider or practice to inquire about Lyft Concierge … Lyft Concierge lets departments request rides on own... Support Business transportation needs, with no app or smartphone required gives access! Will have 24 hours to use Lyft too works much like the regular rideshare version of Lyft you... Accepts your ride dispatch accessible vehicles in real-time in the app and transport your users with smile... Cancelling a ride when they ’ re ready Lyft account, they should let operator... Ride and supported on the Lyft ride in a web browser on phone! 7:00 am to 12:00 am message by clicking advance, but one of the biggest perks of Lyft you! Through HERE WeGo to share with the ridesharing company Lyft will be with.